TopSpirulina

Headshot

Natural spirulina from Lake Chenghai

Website 1: top-spirulina.com.ua
Website 2: top-superfoods.com
Instagram: @top.superfoods.ua (170k+ followers)

Problem

  • With a sales team of over 15 members handling a high volume of inbound inquiries, responses were previously written manually, leading to slower reply times and higher operational costs.

    After implementing Autoflow, the team gained access to AI-powered reply suggestions that strictly follow internal sales guidelines. This enables sales representatives to deliver accurate, on-brand responses significantly faster on Instagram.

    As a result, the company reduced team workload, lowered support costs, and saves over 70 employee working days per month while maintaining a high standard of customer communication.

Solution

AutoFlow AI transforms the way freight brokers respond.

  • Instant Response

    Lead Management

    Every inbound message (website and Instagram). Gets a smart reply suggestion.

  • Instant Response

    Lead Management

    Every inbound message (website and Instagram). Gets a smart reply suggestion.

  • Instant Response

    Lead Management

    Every inbound message (website and Instagram). Gets a smart reply suggestion.

  • Intelligent Data Search

    AI scans Sales Guidelines to provide the most accurate response.

  • Intelligent Data Search

    AI scans Sales Guidelines to provide the most accurate response.

  • Intelligent Data Search

    AI scans Sales Guidelines to provide the most accurate response.

  • Seamless Handoff

    High-value leads are passed to your sales team with full context so they can close faster.

  • Seamless Handoff

    High-value leads are passed to your sales team with full context so they can close faster.

  • Seamless Handoff

    High-value leads are passed to your sales team with full context so they can close faster.

Outcome

Freight brokers using AutoFlow see dramatic improvements:

  • 40–45% faster response rates

    Hot

    by responding to new load requests faster with AI suggestions.

  • 40–45% faster response rates

    Hot

    by responding to new load requests faster with AI suggestions.

  • 40–45% faster response rates

    Hot

    by responding to new load requests faster with AI suggestions.

  • Reduced Staffing Costs

    Hot

    effectively saving the cost of 2 full-time sales representatives.

  • Reduced Staffing Costs

    Hot

    effectively saving the cost of 2 full-time sales representatives.

  • Reduced Staffing Costs

    Hot

    effectively saving the cost of 2 full-time sales representatives.

  • Consistent Sales Quality

    All AI replies follow predefined sales guidelines, ensuring accurate and on-brand responses across all customer interactions.

  • Consistent Sales Quality

    All AI replies follow predefined sales guidelines, ensuring accurate and on-brand responses across all customer interactions.

  • Consistent Sales Quality

    All AI replies follow predefined sales guidelines, ensuring accurate and on-brand responses across all customer interactions.

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AutoFlow AI

AutoFlow